IEH Training
Business Negotiation
Date: To Be Scheduled
Duration: 16 hours
Time: 9am – 6pm
Skills Framework for Workplace Safety and Health
Technical Skills & Competencies (TSC) Reference Document
Level 5 (WPH-BIN-5076-1.1)
Course Overview
A business negotiation is a process between two or more parties (each with its own aims, needs, and viewpoints) seeking to discover a common ground and reach an agreement to settle a matter of mutual concern, resolve a conflict and exchange value. These negotiations might be for different types of trade agreements or in management of your team of employees. Learning good business negotiation tactics will help you perform more efficiently and successfully.
Course Learning Outcome
- To prepare negotiation plans and agenda and set negotiation objectives, parameters and desired outcomes
- To lead negotiations with key stakeholders to build trust and cultivate partnerships
- To determine acceptable alternative outcomes
- To brief negotiating teams on negotiation processes, roles, responsibilities and levels of empowerment
- To provide feedback to relevant stakeholders for negotiation policy refinements
- To monitor negotiation outcomes against objectives
Learning Units
- Organisation’s products, policies and processes
- Components of advanced negotiation plans
- Types of negotiation styles
- Results of effective negotiations
- Advanced stakeholder management
- Principles of advanced decision-making
Continual Professional Development
Pending
Certificate
This is an Institute of Ergonomics and Hygiene (IEH) accredited course. A Certificate of Attendance will be provided for each person attending the course and demonstrating that they have understood the course content.